The Service We Offer
LeFleur Transportation is a turnkey operation. That is, we have the staff and resources to handle every aspect of any non-emergency passenger transportation initiative. We're always prepared to ensure that our clients fulfill their goals of getting their passengers from A to B—and back again.
LeFleur Transportation maintains an in-house fleet of hundreds of vehicles servicing a variety of clients throughout many U.S. states. In addition, the LeFleur Transportation Provider Network gives the company access to countless other vehicles throughout the 50 states.
LeFleur Transportation supports our expert staff with sophisticated technology to optimize fleet management and scheduling. We rely on software from Trapeze to pair each trip with the appropriate driver or provider. LeFleur Transportation also uses Mobile Data Terminals in each of our vehicles. These units are linked with our Trapeze software and allow schedule and routing updates in real time, as well as voice communication between our dispatchers and drivers. Trapeze also allows us to keep accurate encounter data throughout the live day, and affords us the ability to meet even the most detailed reporting requirements.
The power of Trapeze
When it comes to comprehensive fleet management software, systems and services, Trapeze is the industry leader. LeFleur Transportation has taken full advantage of their expertise to develop an in-house system capable of tracking any number of vehicles from any number of locations. Our system also boasts the ability to track vehicle maintenance and operating expenses and to ensure vehicle availability. Learn more about Trapeze and the services they provide to LeFleur Transportation by visiting their website. Go>
LeFleur Transportation maintains a dedicated Call Centers to field ride requests throughout our clients' service areas. Our Call Centers are staffed by trained experts skilled in fleet management to ensure that every passenger gets where they need to go in a safe and timely manner.
While many call centers are simply maintaining the status quo with traditional equipment and old strategies, LeFleur Transporation's state-of-the-art call centers are powered by an Automatic Call Distribution system provided by inContact, Inc. The cloud-based system unifies our call centers throughout the country with multi-location connectivity. Additionally, the system ensures a user-friendly client experience while maintaining the highest integrity of quality assurance and ensuring compliance with even the strictest of reporting standards. Go>
LeFleur Transportation has a vast network of contacts throughout every state to pull together the human resources to fulfill any contract. So that when you're ready to ride—we're Ready to Ride.
Learn more about LeFleur Transportation by visiting our menu links.
"After experiencing Hurricane Katrina, I wanted to let you know how much I appreciate all you have done for our residents. Thank you for seeing them safely to their new homes. It was very comforting to know they were in your capable hands."
"Over the course of the last year, LeFleur has proven their ability to transport Medicaid Beneficiaries safely and on-time. They maintain a fleet of dependable, clean vehicles, and provide all required reports on a timely basis. I strongly recommend them."